Examining the partnerships and sustainability of the third sector using the EFQM model
Abstract
The purpose of the study is to determine whether the sustainability and cooperation levels of third sector organizations can be examined using the EFQM Model. By employing the Quadruple and Quintuple Helix models alongside an integrated framework of community innovation, the study explores the civil sector’s role in achieving the UN Sustainable Development Goals (SDGs). Viewing the Helix model as a framework that facilitates communication and decision-making among social actors, the study emphasizes that civil organizations can significantly foster socialization and innovation, thereby enhancing the efficacy of implementing innovative ideas. The responsibilities of civil organizations are intricately linked to community innovation. Sustainable development goals encompass not only the aspirations of individuals, businesses, and countries but also those of society as a whole. Consequently, the innovation discussed here is social innovation, which includes numerous alternative definitions. The EFQM model provides a comprehensive framework for evaluating organizational performance and fostering continuous development. By utilizing the EFQM model, organizations can establish measurable goals and key performance indicators, thereby enhancing their resilience. Moreover, effective collaboration among third sector organizations and between them and other stakeholders is crucial for maximizing social impact. The EFQM model prioritizes leadership, stakeholder engagement, and strategic collaboration, allowing organizations to build trust and pursue collective objectives. This study, based on a questionnaire survey, hypothesizes that third sector organizations can employ the EFQM framework to bolster collaboration, improve sustainability, and ultimately enhance their capacity to effect positive change in their communities.
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